Medicare Advantage: (877) 240-8340

Medicare Part D Prescription Drug Plans: (877) 722-1893

TTY: 711

From October 1st – March 31st: 8 am - 8 pm local time, 7 days a week

From April 1st – September 30th: Monday – Friday 8:00 am - 8:00 pm local time; messaging service used weekends, after hours, and Federal holidays.

Medicare Advantage:  
Member Administrative Services
Cigna - Medicare Plans
PO Box 20012
Nashville, TN 37202-9919

Stand Alone Part D Plan
Cigna Medicare Prescription Drug Plans
PO Box 269005
Weston, FL 33326-9927